(1) This section does not apply to:

(a) Money received for transmission subject to the federal remittance rule; or

(b) Money received for transmission that is not primarily for personal, family, or household purposes;

(c) Money received for transmission pursuant to a written agreement between the licensee and payee to process payments for goods or services provided by the payee; or

(d) Payroll processing services.

(2)(a) Every licensee or authorized delegate shall provide the sender a receipt for money received for transmission.

(b) The receipt shall contain the following information, as applicable:

(i) The name of the sender;

(ii) The name of the designated recipient;

(iii) The date of the transaction;

(iv) The unique transaction or identification number;

(v) The name of the licensee, the Nationwide Mortgage Licensing System and Registry unique identification, the licensee's business address, and the licensee's customer service telephone number;

(vi) If not available on the licensee's website or mobile application, the name and telephone number of the department and a statement that the licensee's customers can contact the department with questions or complaints about the licensee's money transmission services;

(vii) The amount of the transaction in United States dollars;

(viii) Any fee charged by the licensee to the sender for the transaction; and

(ix) Any tax collected by the licensee from the sender for the transaction.

(c) For a transaction conducted in person, the receipt may be provided electronically if the sender requests or agrees to receive an electronic receipt. For a transaction conducted electronically or by telephone, a receipt may be provided electronically. All electronic receipts shall be provided in a retainable form.

(d) The receipt required by this subsection shall be in English and in the language principally used by the licensee or authorized delegate to advertise, solicit, or negotiate, either orally or in writing, for a transaction conducted in person, electronically, or by telephone, if other than English.